Q: Is the campervan ready for winter and cold weather?

A: Yes! All vans come with a powerful Vevor diesel heater, Arctic insulation, winter tires (seasonal), and a frost-protected water setup. You’ll stay warm even under the Northern Lights.

Q: How do I charge the electric van?

A: Simply plug into any public Type 2 charging station. We give you the cable and easy charging maps for Bodø, Lofoten, and nearby areas.

Q: What if the main battery gets low during my trip?

A: No stress. We help you plan your route with reliable chargers, and if something unexpected happens, we’re available with remote support.

Q: Can I keep the heater on while sleeping?

A: Yes. The diesel heater is designed for safe, all-night use. Many guests say it feels like sleeping in a warm cabin.

Q: Is bedding included?

A: Yes, we provide clean sheets, pillows, and duvets. If you prefer, you can choose the “Bring Your Own Bedding” option.

Q: Can I bring my dog?

A: Of course! Dogs are welcome for a small pet-cleaning fee. Just select the pet option when booking.

Q: How does pickup and return work?

A: Pickup starts at 15:00 and return is at 11:00. 

If you need early or late times, just ask—we’ll help if we can.

Q: Is airport pickup available?

A: Yes! Airport transfer may be possible depending on schedule. Contact us before arrival and we’ll do our best to arrange it.

Q: What does the Jackery Power Station do?

A: It powers your fridge, lights, USB devices, and small electronics. It can recharge either while driving or at a charging station.

Q: What kitchen gear is included?

A: A gas stove, pot, pans, cutlery, plates, cups, and a fridge. Perfect for simple meals with stunning views.

Q: What if something goes wrong during my trip?

A: We offer 24/7 support. Whether it’s weather, charging, or gear questions—just message us and we’ll help immediately.

Q: What insurance is included?

A: Full coverage with a deductible (see booking page for details). Additional insurance options may be available.

Q: How many people can sleep in the van?

A: The van comfortably sleeps two adults.

Q: Are there mileage limits?

A:  250 km/day

Q: What is your cancellation policy?

A: Standard cancellation applies